Purely based on customer Interaction, goals and your past experience at customer service. One HR rounds followed by 2 days orientation session. You have to be able to join immediately on 3rd day.
I applied through a staffing agency. I interviewed at Voysus (Scarborough, ON) in Jan 2026
Interview
we were taken to a conference room and then asked to read a script. successful candidates were hired on the spot.
unsuccessful candidates were then asked to go home. not the nicest way to hire people.
Pretty basic interview process.only one round of interview.bit of simple question around behavioural and about taking calls like duration of call,how would you handle an agitated client.strength and weakness.pretty basic office place.
