I applied through an employee referral. The process took 2 weeks. I interviewed at Viva Energy Australia (Melbourne) in Feb 2024
Interview
It was an in-person retail interview conducted by the store manager, focusing on customer service experience,how to handle different customers , teamwork, product knowledge, and how I would manage daily store operations
Interview questions [1]
Question 1
The store manager mainly asked how I would handle difficult customers and maintain good service under pressure, because customer experience and calm problem-solving are the most important skills in retail.
