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      Vertex

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      Vertex interviewsVertex Product Technical Specialist - Customer Care interviewsVertex interview


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      Product Technical Specialist - Customer Care Interview

      1 Feb 2018
      Anonymous employee
      King of Prussia, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Vertex (King of Prussia, PA) in Jan 2018

      Interview

      The interview process started with a 30 min preliminary phone conversation with 2 of the managers. It then proceeded to an on-site interview lasting 2.5 hours with 3 different teams.

      Interview questions [3]

      Question 1

      Tell us about a time when the customer got really angry.
      Answer question

      Question 2

      What is your background with HTML? Java?
      Answer question

      Question 3

      Did you ever get into a situation where the resulting solution was something completely different from what you thought when you took over the call?
      Answer question