I applied online. The process took 2 months. I interviewed at Verizon (New Brunswick, NJ) in Nov 2020
Interview
Basic questions about your sales experience, customer service skills and how you handle escalations. They also want details on how you can discover a customer's need and address their concerns.
Interview questions [1]
Question 1
Give an example of a customer coming into your store and instantly starts yelling without giving you a chance to speak. How did you handle that?
The process was simple, Apply online and then called for an Interview. I had to follow up and then got called for final interview to discuss next three months and salary.
To the point. I could tell they had a lot of interviewees. Got back to me right away. Asked me standard questions. Salary was sufficient. The interview lasted 20 minutes or so.
Easy phone interview and was hired. It was really more like a conversation than an interview. Very friendly and easy. Seems like they are hiring a lot of people. Would recommend
