I applied online. The process took 3 days. I interviewed at Verizon
Interview
It was pretty simple. You meet with a recruiter then the hiring manager. Average interview questions. You do a roleplay with the hiring manager and they provide the questions for you before hand.
Interview questions [1]
Question 1
Explain a time you had to deal with a difficult customer?
Are you comfortable working from home?
Are you comfortable with the schedule?
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how