I applied through an employee referral. The process took 5 weeks. I interviewed at Verizon (Jacksonville, FL) in Feb 2012
Interview
Star interview process, as well as Role plays and a presentation on a selected product/solution, provided prior to the interview.
Interview questions [1]
Question 1
Tell me about a difficult or demanding expectation from Verizon that you've experienced in the last year, and your honest thoughts positive or negative regarding that particular project.
I applied online. I interviewed at Verizon (Eugene, OR) in Feb 2026
Interview
Initial Interview was professional. Interviewer was candid about the roles day to day. It seemed lots of people were unaware of how much field time may have been in the job prior to applying.
A very long and tedious interview process that could be improved. Reducing the interviews to no more than 3 would benefit all parties involved. In addition, the discussions should be no longer than 30 - 45 minutes in length.
Interview questions [1]
Question 1
Describe a time when you had a disgruntled customer, and how did you resolve it?
a little lengthy and follow up could be better. Would rather be told no then left up in the air as to why you weren't chosen. However if you are chosen they move rather quickly