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      Retail Sales Representative Interview

      20 Jul 2012
      Anonymous interview candidate
      Knoxville, TN
      No offer
      Negative experience

      Application

      I applied online. The process took 2 weeks. I interviewed at Verizon (Knoxville, TN)

      Interview

      Applied online, got an email about 2 weeks later asking when was a good time to set up a phone interview. Got a call the next day, after a few easy background questions I was told a few managers and districts would be doing interviews the next day. I was told this was the only day for interview and they would be making a hiring desision by the end of that day. Sent me another email with directions to the building. Email asked me to forward my updated resume and my info would be forwarded to the people that would be doing the interviews. Next day is when it gets unprofessional. I showed up to the office building, found the verizon office and the door was locked. Had to wait 5 min before someone walked by and saw me standing there. They were totally not ready for an interview. They told me to have a seat and let them get ready. Then one of the managers said I was the first interview and I would be interviewing with all of them since they didnt have any other interviews going on at the time. Which I thought was unfair to be the only one have 3 different people drilling them with questions. Then I was told they didnt have any of my info, they asked me if I had a copy of my resume on my person. I told him I didnt and I was informed that my resume had been forwarded to them. (yes, I guess I should have brought one with me, but he was just upset that he lost it or didnt print it so he blamed me). After a few normal questions, they started just telling me things instead of asking me things. A lot of which didnt have anything to do with the job. I think they weren"t prepared with what they were going to ask, so they kinda tried to wing it. Its been a day and I havent received a call or email, so Im pretty sure I didnt get the job. I have a job now so its no big deal. I teach people how to use their phones everyday because their salesman at verizon just takes their money and these people have no idea how to make a call on the phone. I have went to verizon and asked them about a new phone coming out and they say they have never heard of the phone. I have worked on 100% commission, and I have been a sales manager. I have what it takes to sell verizon cell phones. But just thought I would give my two cents. For a company that told me how professional they tried to be, I thought it was very unprofessional. But that was just my experience.

      Interview questions [1]

      Question 1

      Name a time when this or that happened and how did you handle it. Not really hard questions.
      Answer question

      Other Retail Sales Representative interview reviews for Verizon

      Retail Sales Representative Interview

      9 Jul 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Verizon

      Interview

      The interview lasted about 45 minutes, and the questions were based on my knowledge of the brand, technology in general, behavioral styles, also what if scenarios and her views of the culture

      Interview questions [1]

      Question 1

      What type of previous experience to you have? -Tell us about a time when you were faced with a difficult situation that you did not think you could overcome -Why do you want to work for Verizon
      Answer question
      2

      Retail Sales Representative Interview

      31 Jul 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Verizon in Jul 2022

      Interview

      I applied online and passed the online assessment, I then did a video interview and after had to wait a while until I was contacted for a job offer. The interview consisted of STAR scenario questions which were all fairly easy. Once I got the offer they started the background check which took 8 days to clear.

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with an angry customer and what did you do?
      Answer question
      4

      Retail Sales Representative Interview

      16 Sept 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Verizon in Sept 2021

      Interview

      There were three parts to my hiring process. 1. The recruiter called me and asked me questions. 2. I spoke to the Assistant Manager. They asked me standard questions and we role-played a standard sale. 3. I did an in-person interview with the General Manager. We also did a role-play as well. BE PREPARED FOR THAT.

      Interview questions [1]

      Question 1

      1. Why do you want to work for Verizon?
      1 Answer
      2

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