I submitted my app and received an email to do the assessment. I passed, and was contacted to set up a phone interview. After that, I received an email about the job role and the credo, and a video to watch (take notes, they will be asking you on the phone interview). The first phone interview went okay. I passed, and was given feedback. I really appreciated that because most people interviewing you don't do that. (I was told to be confident with your answers, answer your questions in STAR format...) I got a phone call two weeks later saying that I passed and was setting up a face to face. During this time I was looking over the s.t.a.r based questions and getting friends and family to give me mock interviews. I scheduled a face to face interview a couple of days later. In the face to face, the interviewer asked me about the thing I liked most about my job, and something I least liked, how do I multitask, I had to sell a piece of technology (i sold my iphone), on a scale of 1-10 how would you rate your knowledge on technology, and I had two role play parts of the interview. I also received a tour of the facility. I received my offer 3 days later. Im currently going through the background process so have your w2's on you just in case. This was a great process because I felt like the recruiter helped me out tremendously throughout this process. So my advice is to be very detailed in your answers, Be confident!! Always end your answers on a positive note, and google the behavior based interviews. google is your friend! Good Luck!