I applied through a recruiter. I interviewed at Vanguard in Mar 2013
Interview
I received information from a professor back in December about the CRS position. I contacted the recruited that reached out our school and she gladly set up a phone screening for the following week. My phone interview lasted nearly 45 minutes and she asked several behavioral questions and questions about how I would respond to a client if "this" happened. I am still in the interview phase, so hopefully I will get a
Interview questions [1]
Question 1
The most unexpected question was: "Describe something that has happened in the financial markets recently that surprised you."
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
I applied online. The process took 1 week. I interviewed at Vanguard (Charlotte, NC) in Aug 2021
Interview
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Interview questions [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call
