I applied online. The process took 2 weeks. I interviewed at VIPdesk Connect (Charlotte, NC) in Sept 2021
Interview
Process took about two weeks before job offer received. Applied online. Received email a few days later to take assessments. Then received another email for additional info. An email for a phone interview followed by another opportunity for group interview.
Interview questions [1]
Question 1
Tell me a time you went above and beyond for a client. How do you work under pressure.
I applied online. The process took 2 weeks. I interviewed at VIPdesk Connect
Interview
Completed application, a few days later I received a request to do a video interview, the software messed up and didn't upload properly and I had to redo the video interview (Which I didn't mind) a few days after that I received a request to schedule a phone interview. They only had ONE day available (Day after Christmas) So I went ahead and scheduled my interview for that day. I received the call that day and the lady who I interviewed with was extremely rude and rushed the call. She had the kind of vibe that she HATED the job and was upset she had to work the day after Christmas (Which I apologized and informed her that no other day was open). It was completely unnecessary for her to take her frustration out on the person who desperately needed this job. Who knows, if they have a person like that interviewing maybe I dodged a bullet? Apply at your own risk.
Interview questions [1]
Question 1
Name a time where you provided troubleshooting in a virtual setting?
I applied online. The process took 1 week. I interviewed at VIPdesk Connect (Columbia, SC) in Jan 2020
Interview
The issue I have is they waited until the day of the class to tell me my system didn’t meet the requirements and they were rescinding my job offer. If I had known sooner. I could have remedied the situation and been ready for class.... They do the system test after they have run your background and have had you submit an I-9 with copies of your ID, birth certificate or social security card. To me a system test should have been done before I provided them all my personal information. I’m leery about any company that’s just collecting peoples information like that...