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      VHI

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      Customer Service Agent Interview

      27 May 2019
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service Agent interview reviews for VHI

      Customer Service Agent Interview

      2 Nov 2018
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      Average interview

      Application

      I applied online. I interviewed at VHI

      Interview

      I sent in my CV with a cover letter. I soon got an email inviting me to do an online interview, which wasn't as bad as it first seemed. I got a call a few days later to come in for a face-to-face interview which had very similar questions.

      Interview questions [1]

      Question 1

      Have you any customer service experience?
      Answer question
      2

      I applied through other source. I interviewed at VHI

      Interview

      I applied to HR through email in response to an ad on a job search website. Was contacted soon after for interview. Only one interview was held which had two interviewers.

      Interview questions [2]

      Question 1

      How do you deal with stress
      Answer question

      Question 2

      You receive a call from a customer who wants to cancel their policy. What do you say to them to keep their business
      Answer question
      17