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      Utah Transit Authority

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      ALSTOM
      3.5★Compensation and benefits

      Customer Relations Specialist Interview

      25 Jun 2021
      Anonymous interview candidate
      Tokyo
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Utah Transit Authority (Tokyo) in Mar 2021

      Interview

      After filling out their application, I quickly received notification that my application looked good. The hiring manager sent me a link to take a series of tests and even gave me a second try on the tying test since I was just below the threshold required to pass. After that, I had to do an interview, but it wasn't very typical. The interview required the prospect to record themselves answering a series of questions as if they were talking to an interviewer (I think there were three). It was the first time I ever did something like that, and it was a bit of an overwhelming experience talking to my webcam with no feedback.

      Interview questions [1]

      Question 1

      What was a difficult experience during your time in customer service.
      1 Answer