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      "Especialista de fidelización, retención y experiencia de cliente" Interview

      24 May 2013
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Universal Studios (Los Angeles, CA) in May 2013

      Interview

      Resume was sent via email by someone I know who works there. Had two interviews. First spent half an hour with HR director. Then met with head of department. Very casual atmosphere. People in blue jeans. interview went great. Then I was called back for a second interview with the next level down and the person was very rude and arrogant? It didn't make sense at all.

      Interview questions [1]

      Question 1

      I felt like I was under attack right from the beginning of the second interview. I was tripped up by how mellow the first interview was and how casual the atmosphere of the office was.
      Answer question
      1