4 hours assessment. First we had a group presentation and an introduction of the company. After that, we had to write a multiple choices test in order to test the technology skills and knowledge. Furthermore there were two simulations of the customer and the agent in english and italian language. In end there was an interview about our perspective, passion and background to qualify us as the right candidate for that position.
Interview questions [1]
Question 1
Presentation of yourself, technology test, simulations in english and italian language.
I interviewed at Unisys (Campo Grande, Mato Grosso do Sul)
Interview
A recrutadora em questão fez perguntas correlacionadas a área mas em suma o foco da mesma foi em filtrar para a segunda etapa da entrevista que é com os gestores.
Interview questions [1]
Question 1
Em um caso hipotético no qual o usuário não consegue acessar um aplicativo no desktop, como o analista deve avaliar e solucionar o problema?
I applied online. I interviewed at Unisys (Budapest) in Jan 2020
Interview
it was an easy interview, just need language proof and some basic IT knowledge bases, also you need to provide positive prove why you choose Unisys and help desk and why here in hungary
Interview questions [1]
Question 1
what will you do if you got a call from an angry user
