This was the longest interview I have ever endured, but I appreciated it and took it as them not hiring just anyone. As a first tip, you need to dress for the job. I had read many reviews online about the company so I wore a knee length dress, blazer, nylons, and flats. Among the other 20 people in the room, only three of the men were wearing full suits as required by the company and the rest of the women were dressed business casual. For a company that is so focused on dress code, you should come to the interview in their dress code. The 20 of us sat in a conference room and took two timed numerical tests that consisted of seeing if the numbers shown were the same and writing out the next numbers in a pattern. After that, interviewers came in and took you in one by one. My initial interview was fairly short and had the basic questions that I will list below. She left the room to speak with her manager about it and I was a little worried since the interview was so short, but she came back in and wanted me to take a spelling and typing test on the computer. I took the tests and then went back to the waiting room. I looked for other people that were in the big group and it seemed like everyone else was being walked out the front door. I took that as a good sign that I was doing well in the process. A few minutes later, a woman that I believe was a department assistant manager interviewed me. She asked me a lot about my current job (which is working in a call center in a difficult industry) and how I deal with that. This one lasted quite a bit longer than the initial interview and was more difficult. She then asked me if I would like to shadow someone on the calls so I can see if I would like it. I listened in with an employee for about 15 minutes, was able to ask her about her job and how she likes it between calls. She was very friendly. The assistant manager came back and said the department manager wanted to speak with me. I sat down with him and while it was certainly still an interview, it felt more like a conversation. He was very laidback and friendly, I'd love to work for him. He gave me a tour of the office and warehouse at the end, because I had requested one. After we did that, he said that the HR recruiter would be taking my references and I was free to go. I received an email the next day with three or four assessments to complete: personality, sales skills/knowledge, and a writing assessment. The whole interview process was one day and took about 4-4.5 hours. I heard back two weeks later that I got the job.