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      UScellular

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      Related searches: UScellular reviews | UScellular jobs | UScellular salaries | UScellular benefits
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      Customer Service Representative Interview

      31 Jul 2011
      Anonymous employee
      Waukesha, WI
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 1 week. I interviewed at UScellular (Waukesha, WI) in Aug 2009

      Interview

      The interview process was a bit daunting. It starts off with a phone interview which the interviewer is very...challenging. I believe the interviewer job is to be difficult to assess how a potential employee reacts to hard situations, however it is very uncomfortable. After the phone interview you are invited to a skills/personality test which lasts approximately 60 minutes. Immediately after the skills test you are notified if you've passed or failed and then invited to a one on one interview with an interview coach same day. Within about 3 days you are notified if you were accepted as a new employee contingent on a successful drug screen.

      Interview questions [1]

      Question 1

      if you were having an issue with a peer would you attempt to solve it yourself or get a supervisor involved.
      1 Answer
      2

      Other Customer Service Representative interview reviews for UScellular

      Customer Service Representative Interview

      25 Sept 2024
      Anonymous interview candidate
      Appleton, WI
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UScellular (Appleton, WI) in Sept 2024

      Interview

      I had a phone interview was told a manager from the store would contact me for a second interview and nobody did. Told me to reach out if they didn’t. Very unprofessional

      Interview questions [1]

      Question 1

      If I could use a computer and talk to people at the same time
      1 Answer

      Customer Service Representative Interview

      10 Jan 2024
      Anonymous employee
      Marion, IA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at UScellular (Marion, IA)

      Interview

      The process is long and can be stressful if you don't prepare. They are trying to get to know you via interview to see if you'd be a good fit.

      Interview questions [1]

      Question 1

      How would you describe yourself
      Answer question

      Customer Service Representative Interview

      14 Oct 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at UScellular

      Interview

      An hour interview where they ask you questions based on the star method. Pretty easy my recruiter gave me a sheet to help prepare so I was able to pre write some responses that I could be asked

      Interview questions [1]

      Question 1

      How I handle a difficult situation, what did I do and what was the outcome
      Answer question

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