Applied online and was contacted by the in-house recruiter within 24 hours to arrange a phone screening with HR. Was a fairly standard phone screening interview with questions about my career history and expectations. Was asked to complete online profile assessments following the call, which took around 1 hour and was contacted 2 days later to schedule an interview with the hiring manager at the office in Delaware. The day before the interview I was notified that the hiring manager wouldn't be available, but the interview would still take place with his line manager, which happens sometimes and was fine. I arrived on the day, was interviewed by the regional president, who seemed to be distracted and keen to pass me over to her colleague who was delayed. Again, very standard interview questioning and was handed over to a colleague who had clearly been pulled in at the last minute. Everyone was very friendly, in general, so I'd have no complaints there and the interview process took around 2 hours. I followed up by email the following day with the 2 interviewers and HR. Then I called a week later as I had expected to hear back by then. I emailed and called twice more over the following 3 weeks, but never heard back. I did some research and found out that the role had been filled internally and that this had happened either the day of my interview or the day before. I'd spent 3 days solidly researching the role and the company, and a round trip of over 3 hours by car. I appreciate that some positions need to be advertised and external candidates interviewed, but this was a huge waste of my time and it would have been more respectful to have at least had the courtesy to respond to let me know.