The question required me to demonstrate competency on Leading and Directing 1. Give me an example of an occasion when you recognized a development need in one of your direct reports. • How did you recognize this development need? • What did you do? • How did the person respond? • What was the outcome? 2. Describe a time when you experienced challenges in leading and managing a team. • Why was this situation particularly difficult? • What did you do to get the team on board with your direction? • What was the end result? • What did you learn from this experience? 3. Tell me about a time when you recognized a skill gap in your team as a whole. • What was the gap and why was this skill necessary in your team? • What did you? • How did the team respond? • What was the result?

The question required me to demonstrate competency on Drive for results 1. Describe a time when you needed to ensure that the work you were doing would meet the needs of a person or group external to your organization or immediate work area. • Why was this required? • How did you approach this? • What did you do to ensure that their needs were met on an ongoing basis? • What was the outcome? 2. Describe a time when it was particularly important for you to adopt a results-based approach to your work. • Why was a results-based approach particularly important in this situation? • What changes did you institute to meet this requirement? • How did you monitor progress? • What challenges did you come across? • What was the end result? 3. Tell me about a time when you pushed yourself and your team to meet a particularly demanding goal. • Why were these goals particularly demanding? • How did you approach it? • How did you ensure the goals were met? • What was the outcome?