Very easy simple quesitons. Asked for previous interactions with customers and how you helped them get what they needed done. Wouldn't worry too much about the initial interview in my opinion.
Interview questions [1]
Question 1
When was a time you had a disgruntled customer and how did you handle that situation?
I applied online. The process took 2 days. I interviewed at U.S. Bank (Muscatine, IA) in Aug 2023
Interview
Very smooth phone interview! Looking forward to moving forward in the interview process! The interviewer was extremely personable and made me feel comfortable the whole time. My first impression is the company will be a great fit for me. excited about working in a positive work environment and being a vital role in company progression!
Interview questions [1]
Question 1
Describe a difficult situation with a customer and how did you handle it?
