I applied online. The process took 2 days. I interviewed at U.S. Bank (New York, NY)
Interview
I was contact by a guy who sounded as if he was a adult phone operator due to his sultry voice I could not make out his name. No matter, I wouldnt be needing it after all. After playing phone tag with him, we settled down to a preliminary telephone interview. If the phone operator voice wasn't bad enough, he was ill-prepared and stated that he wasn't even sure what I originally applied for, he just got my resume through some channels. He went on to ask if I would consider other positions that would possibly lead to a Branch Manager position. The way he was pushing it made it seem like these positions were hurting to be filled. He took a moment to actually skim my resume, then he began to insult my previous work experience. Any of the questions I had pertaining to the job, he could not answer. If he did answer it would be a circle of nonsense that showed he knew nothing about what the job entailed.
I applied online. The process took 3 weeks. I interviewed at U.S. Bank in Jun 2023
Interview
pretty straight forward - mostly behavioral questions asking about work history and career experience - first call was with the HR rep, second was with the district manager and then the third was with two other branch managers
Interview questions [1]
Question 1
Tell me about a time you had to deal with an upset client?
I applied online. The process took 2 weeks. I interviewed at U.S. Bank in Nov 2022
Interview
I initially spoke with a recruiter who was absolutely wonderful! She said I was exactly what they were looking for. Then the DM called and set an interview with 2 other Branch Managers. This was hands down the absolute WORST interview I have ever been apart of. First off, the district had just merged with another district so the 2 BMs conducting the interview did not jive well at all. It was not a structured interview by any means. It was spit fire questions and for some reason the one BM could not understand why I wanted to move back HOME to Ohio. She even said at the end of the interview that she felt that I was failing in my role. The other BM hopped off quickly at the end. It was so bad that I had to email the recruiter the experience in hopes that she passed it on to the DM. I'm rating the Interview Difficulty "Very Difficult" as the managers made it difficult. Before I could even answer the question the other manager went on to ask another one. It felt like a grueling interrogation.
Interview questions [1]
Question 1
Do you want to relocate because you're failing in your current role?
I applied through other source. The process took 4 weeks. I interviewed at U.S. Bank (Portsmouth, OH) in Sept 2021
Interview
These questions pertained to Needs assessments, goals, business lending, and work ethics. The Needs assessment is important to US Bank as it is at all banks that I have worked for. They like relationship building and goal setting, and are really big on coaching.
Interview questions [1]
Question 1
Tell me about a time that you had a difficult customer, what was the outcome and why