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      Twilio

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      Technical Support Engineer - Flex Interview

      29 Sept 2020
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Twilio (San Francisco, CA) in Sept 2020

      Interview

      Recruiter called and sent an assessment test regarding support questions. They expected you to go through their Flex product documentation to answer the questions. After the test hiring manager interviewed and scheduled a technical interview via Zoom. The interviewer didn't show up so emailed the recruiter. I got a reply that the position has been filled and they are not proceeding with the interviews for rest of the candidates. Very unprofessional. Such a waste of time. I also regret wasting time going through their product documentation on the assessment test. They should not waste candidates time if they don't want give them fair chance of going through the entire process.

      Interview questions [1]

      Question 1

      What type of management style you like?
      Answer question
      3
      avatar
      Twilio response
      5y
      Thank you for your feedback. We really want everyone to have a good experience with us, and it appears your experience was not positive. I will take this example back to the team to help prevent this in the future. We respect the time you took to interview with us and apologize that it was not reflected in your process.

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