Where can I find Tucows interview experiences by job title?

Customer Service Representative (22) ; Customer Advisor (20) ; Customer Service Advisor (7) ; Manager (6) ; Product Manager (4) ; Senior Software Engineer (4) ; Software Engineer (4) ; Analyst (3) ; Customer Service (3) ; Project Manager (3) ; QA Analyst (3) ; Software Support Analyst (3) ; Technical Support (3) ; Advisor (2) ; Business Analyst (2)

Skip to content Skip to footer

Notifications

Tucows

Tucows Customer Advisor interview questions

based on 7 ratings - Updated 3 Sept 2021

Average interview difficulty

Very positive interview experience

How others got an interview

86%
Applied online
Applied online
14%
Recruiter
Recruiter

Interview search

7 interviews

Customer Advisor Interview

3 Sept 2021

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 4 weeks. I interviewed at Tucows (Charlottesville, VA) in Aug 2021

Interview

I got to know more about Ashley and Mike, and I went through a series of open-ended personality questions that required me to give real world examples of how I would handle certain situations, which I loved that. It was followed up by some technical questions. It was and outstanding experience overall.

Interview questions [4]

Question 1

What would you due in the event someone called in about losing their internet connection?

1 Answer

Question 2

Since we're all human, give an example of what you handled a mistake you made on a customer's service call or job.

1 Answer

Question 3

What is DHCP as compared to Static IPs.

1 Answer

Question 4

What would be a valid reason for someone to use a VPN.

1 Answer

Customer Advisor Interview

22 Jun 2021

Anonymous interview candidate

No offer

Positive experience

Average interview

Application

I applied online. The process took 4 weeks. I interviewed at Tucows (Orlando, FL) in Apr 2020

Interview

First web based interview was a screening interview with a member of recruitment and hiring. The the second web base interview was with 2 associates who were familiar with the specific needs of the position.

Interview questions [2]

Question 1

Why are you interested in the company?

Answer question

Question 2

Tell us about a time when...?

Answer question

Customer Advisor Interview

27 Jun 2020

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 4 weeks. I interviewed at Tucows in May 2020

Interview

2 Part interview process 1st Interview was basic get to you know 2nd was w/ 2 interviewers going back and fourth asking a little more pointed questions Big gaps in time between interviews and final decisions

Interview questions [1]

Question 1

I dont recall exact questions but I used the Linkedin interview prep courses to help with it and those covered all the bases.

Answer question

Viewing 1 - 5 of 7 Interviews

Top companies for "Compensation and Benefits" near you

Parsons Corporation

3.7★Compensation and benefits

Hewlett Packard Enterprise | HPE

3.6★Compensation and benefits

Concentrix

3.6★Compensation and benefits

Dell Technologies

3.5★Compensation and benefits

Jobs at Tucows

Senior Database Engineer

Raleigh, NC

US$130K - US$150K /yr

Tucows interviews FAQs

Tucows interviews Tucows Customer Advisor interviews

Tucows

Tucows Customer Advisor interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Advisor Interview

Customer Advisor Interview

Customer Advisor Interview

Top companies for "Compensation and Benefits" near you

Jobs at Tucows

Tucows interviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Customer Advisor Interview

Customer Advisor Interview

Customer Advisor Interview

Top companies for "Compensation and Benefits" near you

Jobs at Tucows