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      Truist

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      Client Care Specialist Interview

      1 Dec 2020
      Anonymous employee
      Greensboro, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Truist (Greensboro, NC) in Nov 2020

      Interview

      Great interview, nervous but the supervisor made me feel comfortable. There was a fever screener and security officer to help sign me in while I waited. I received a call the next day after every interview. The final interview was my 4th. Lavetta was very nice (corporate HR manager) should be starting January 2021. Hoping my work hours are t to late after training due to daycare hours most daycares close by 6. Haven’t heard anything yet about a orientation. I’m due for fingerprints this week. Not sure what comes next but will see. Overall the calls and emails have been consistent and I hope I will enjoy working for the company

      Interview questions [1]

      Question 1

      Name a time you had to deal with a upset customer. What was the outcome
      Answer question