I applied online. The process took 3 weeks. I interviewed at Transportation Corridor Agencies (Irvine, CA) in Apr 2019
Interview
Phone pre-screening with Human Resources. Second step was interview with Director of Customer Service and Director of Toll Collection. After interview, it took a little over one week to hear back from Human Resources on their decision.
Interview questions [1]
Question 1
Have you ever dealt with an escalated situation and if so how did you handle it?