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      Director of Customer Service Interview

      20 Mar 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Transcard in Feb 2025

      Interview

      Went through three interviews. VP of Recruitment, managing director, COO. I was ghosted after the interview with COO. Followed up a few times and received no response. Disappointing because they present themselves so well.

      Interview questions [1]

      Question 1

      General questions. If they had concerns about scaling out or the number of reports, they should create standard questions, along with acceptable types of answers.
      Answer question

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