Trans Cosmos Customer Service Representative CSR interview questions
based on 13 ratings - Updated 18 Feb 2025
Averageinterview difficulty
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80%
Applied online
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10%
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Employee referral
10%
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Trans Cosmos interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Trans Cosmos with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Trans Cosmos as a Customer Service Representative CSR according to 1 Glassdoor interviews include:
IQ intelligence test: 33%
Background check: 33%
Phone interview: 33%
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interview was very easy. the whole process went smoothly. interview process was fast first the screening, then a written exam and then face to face interview. whole process took two weeks.
I interviewed at Trans Cosmos (Poznań, Greater Poland)
Interview
Easy and clear process, company is giving chances to fresh hires. Simple process with a few questions about your experience and about you in general. Very polite conversation, bot with HR but with the manager of the project.
Interview questions [1]
Question 1
What are yours sallary expectation
What would you do if you have any angry customer over the phone
The process took 1 day. I interviewed at Trans Cosmos (Johor Bahru) in Apr 2020
Interview
Interview was stressful and alot documentation but is quite good company and environment but people being toxic all the time mostly is indian and malays they never understand your situation