It was a fairly quick process. I waited for a job alert and applied as soon possible. They sent me an email the next day asking to schedule an interview. I met with two ‘mates’ or managers in the back room and it was overall pretty informal. They asked a lot about leadership (what are the characteristics in good leaders, bad leaders, what kind of leader I am). They also asked about sense of humor a couple times. They’re looking for people with fun personality and someone people oriented. The interview lasted about 30 minutes. They told me they’d take about 4-6 days to let me know if I qualified for a second interview. Luckily before I left the store I was able to do it right then and there. I met with their ‘captain’, assuming the general manager, and he asked relatively the same questions and talked more about scheduling and hours. He told me he’d give me a call the next day to let me the decision after he talked it over with the other two mates. Overall, pretty relaxed, informal, and around 30 - 40 min for each interview.

It's two to three interviews, the final with the Captain (or highest manager) of the store. The interviews are largely to get to know your personality and how well you would do at customer service.