I found the role through LinkedIn and was immediately reached out to by the store manager. She was very friendly and asked a lot of behavioral questions that would reflect the role and working in a luxury retail environment.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult interaction with a customer. How did you resolve it?
I applied online. I interviewed at Tory Burch (Miami, FL) in May 2017
Interview
I found a job opening online and submitted my resume, I got a call a few days later asking if I could come in the following day for an interview. I met with the assistant general manager who was super nice and really wanted to know how I was as a person not just on paper. Then she said I would have a follow up if they decided to go that far. I got a call the next day about the follow up, went in and was offered the job (pending background check). Once that cleared like three days later I was called with the official offer.
Interview questions [1]
Question 1
They just asked a lot of situational questions, like tell about a time you dealt with a nasty customer or a difficult co-worker
In depth questions about culture, role, and skill set. Went through multiple people to ensure right fit. Last interview was with the General Manager and Ops Manager. Overall great process.
Interview questions [1]
Question 1
Q. If you had a heavy workload, how would you prioritize it?