I applied online. The process took 2 days. I interviewed at Toast Inc (New York, NY) in Jul 2022
Interview
Recruiter was nice, but very fast in relaying information, asking questions, and explaining more about the role. It felt very automated and impersonal. He didn't ask my any questions about myself or experience except 'does this salary and commission structure work for you?' He was going so fast and without more information - I had no way to say "YES, this works for me!". My followup questions were answered with: we have many applicants with even more experience than you so yes or no?
This was a major turn-off and I felt a bad representation for the company.
Super sweet recruiter- they mentioned 80-100 cold calls a day. I would have moved forward but the KPI's seemed out of touch. The recruiter was overall very helpful. Seems to be about a 3 step interview process.
Interview questions [1]
Question 1
Tell me about yourself and why sales interests you
The interview process consisted of four rounds: a recruiter screen, a hiring manager interview, a mock sales exercise, and a final interview. Overall, the process was well organized and professional.
I invested a significant amount of time preparing because this was a role I genuinely wanted. Unfortunately, I was not selected to move forward to the third round. Based on my experience, I believe my limited direct sales background was the primary factor, although the feedback process was respectful and transparent throughout.
Interview questions [3]
Question 1
Describe how the quota was set up from your last job, and at what percentage you hit your quota?
I did an initial phone screen for an AE role. The recruiter showed up a few minutes late but I didn't think much of it. We had a nice conversation and they mentioned they'd like to move me forward. I didn't hear anything for a week or so when they reached out saying they had been swamped and would schedule me shortly. They reached out a 2nd time saying the internal schedule was busy but they'd get something on the calendar soon. Then I received an auto rejection. Not a great experience, it just made the company look extremely unorganized.
We appreciate you sharing your experience and are glad the process felt organized and professional. Best wishes ahead!
Toast Inc response
5d
Thank you for sharing your experience. What you've described here does not match the candidate experience we aim to provide, so we will be sure to share this feedback with the team. We wish you the best with your job search!
