After initially applying for the job online, I was invited for a phone interview. The phone interview was very relaxed and asked the same basic Fit/Competency questions as many others posted on here such as "How did you find the transition from A levels to University" etc. Was invited to a face-to-face interview at the London offices at the end of the call. At the face-to-face interview, I had two interviews with two members of staff. The first two were both team leaders for different teams dealing with private equities and this was followed by an interview with the head of operations and another team leader. All were very friendly and welcoming at interview. I had a short case study which was about a Private Equity firm looking to invest in a company which manufactures safety vests and I was asked what considerations would have to be made and who I would connect the firm with. As long as you demonstrate some commercial awareness you should be fine here. I employed a structure around Porter's Five Forces i.e. Competition, Substitutes, Buyers, Suppliers, Barriers but only used it as a framework by which to conduct my analysis. Ultimately I don't think I got the job because I didn't demonstrate strong enough my customer service capabilities and provided fairly diluted, wishy-washy answers to questions like "Name a time when you made a mistake and how did you deal with it?" and "What was the worst customer service you've ever experienced and why do you think it was so bad?". The feedback from the recruiter coincided with this belief. All in all, the process was very easy and straight forward with minimal stress. They seem to get through a lot of applications and have intakes throughout the year which makes the interviewers well rehearsed and the process as a whole very well oiled.