I applied through an employee referral. The process took 1 day. I interviewed at The Home Depot (Des Moines, IA) in Apr 2018
Interview
There was an onsite computer test that took about 45 minutes then a multiple store manager interview for 30 minutes followed by a two person corporate interview for an hour.
Interview questions [1]
Question 1
describe a situation you have been in with an unreasonable customer. What was the issue, how did you handel it and what was the outcome?
I applied online. The process took 4 weeks. I interviewed at The Home Depot (Indianapolis, IN) in Nov 2025
Interview
Started off with a recruiter for a phone screen. After that, waited to hear back. Next, was a virtual interview with 2 store managers from different locations. Took roughly 45 mins.
I applied in-person. The process took 3 days. I interviewed at The Home Depot (Park City, UT) in Aug 2023
Interview
Single interview with the store manager. Structured based interview that took anywhere from 30-50 minutes to complete. I did a total of 5 interviews for this position before accepting this one. One interview was a panel interview with multiple store managers. All questions were the same.
Interview questions [1]
Question 1
Name a time you dealt with an upset customer. How did you resolve the issue? What was the outcome?
I applied through an employee referral. The process took 3 days. I interviewed at The Home Depot
Interview
You will have to sit down with two store managers. They will then interview together and both ask you questions. They will decide together if you would be a good fit for the role. The interview packet is 7 pages long and has a role play section about difficult associate conversations.
Interview questions [1]
Question 1
Tell me about a time that you developed someone else.