I applied through an employee referral. The process took 3 weeks. I interviewed at The Customer Experience Company (Sydney) in Mar 2012
Interview
The hiring process is quite long but includes a couple of initial interviews, psychometric testing (online), a case study interview and final round interview with one of the Directors.
Interview questions [1]
Question 1
The questions are varied. The most difficult part other than passing the psychometric assessment, is the case study interview where you have to think on your feet.