I applied online. The process took 1 day. I interviewed at The Cigna Group (Philadelphia, PA) in Jun 2010
Interview
Phone interview that was very heavy on behaivoral questions. A lot of scenario based questions with multiple parts to each. The interviewer was very formal. The position as described by the interviewer was not well matched to what was in the job posting.
Interview questions [1]
Question 1
Exampl: "Describe a time when you had a conflict with a customer, how did you handle it, how did you overcome it, what was the result, what did you learn".