I applied in-person. The process took 4 days. I interviewed at The Body Shop (London, England) in Nov 2017
Interview
They had a sign up outside saying they were hiring, I went in with my CV.
A few days later I was called in for an interview, I was asked some questions about my previous jobs, some scenario questions about if I were on a shop floor and also asked about what my favourite beauty product was.
I was then asked to do a 20 minute work trial to see how I was on the shop floor (time ran over and I worked for about an hour. They didn't pay me for this.
Interview questions [1]
Question 1
"What would you do if a customer was being very aggressive to you and there was no manager around?"
I applied in-person. I interviewed at The Body Shop (Toronto, ON) in Mar 2026
Interview
It was very quick and it lasted about 15 minutes and it was average questions
I heard back from them after 1 week for the final interview and they asked me after 1 week
Interview questions [1]
Question 1
How do you handle hard situations
Availability
Why do you want to work here
Easy interview. Felt more like a conversation than being grilled on my resume. The manager asked me about my interests in the industry and my thoughts on skincare. I was asked behavioral questions as well.
I applied online. I interviewed at The Body Shop (Reading, England)
Interview
Friendly, chatty, bubbly. Many questions about customer service, products, sales, teamwork, information about the company, previous jobs, and many things like that. The next day I think I received an email from them with a job offer.
Trial shift -shop floor.
Interview questions [1]
Question 1
Customer service
Stress
Availability
Favourite product
