I was asked a few basic questions by phone and then asked to come in for a laid back face-to-face interview. I was then asked to come back for the shop floor trial with the other interview candidates where we had to perform a series of tasks. It took them 3 weeks to send me a rejection email which I thought was very poor.
Difficult interview
Application
I applied through an employee referral. The process took 5 days. I interviewed at The Body Shop in Dec 2010
Interview
I was asked why I wanted to work at the body shop, what I already knew about it, did I reach my sales targets in my last job? and then was asked to sample a body butter for customers who came in. I had no idea they'd put me on the spot and make me do a "trial" and to be honest I hated it, it was awkward because there was NO one in the shop, maybe about 4 people through the whole 30 minutes I was made to do it? And not to mention the boss was way too happy, now I like happy people but she was the freaky kind who I found out after working there was also a backstabber. I only got the job because a friend I knew who was the assistant manager put my name in for it, now she was a comfortable person to be around and much more down to earth.
I applied in-person. The process took 1 week. I interviewed at The Body Shop (Canterbury, England) in Jul 2025
Interview
A 45 minute trial shift where they got you to interact with customers as if you worked there and give a hand and arm massage to a customer to try and sell an item. Very straight forward and they were looking to see if you follow what they ask.
the process was friendly, the first rounnd was phone interview followed by in person interview. the roles and responsibilities were east to follow . over all it was an easy and smooth eexperience.
