I applied online. The process took 1 week. I interviewed at The Body Shop (Toronto, ON) in Sept 2016
Interview
I applied both on-line and in-store, and about a week later received an email inviting me to an interview in three days. I was asked to wear all-black business attire and full-face makeup.
It turned out to be a group interview and there were seven of us. The interview process was not hard. First, the interviewer asked why we wanted to work at TBS. Then, we were asked to introduce ourselves, and after divide into small groups and learn 3 interesting things about our partners and introduce them as well. For the next step, the groups were each assigned a product and had to prepare a brief promotion for it. In the end, the interview asked us if we had any questions and answered them. All in all the interview took about 1.5 hours.
I applied in-person. I interviewed at The Body Shop (Toronto, ON) in Mar 2026
Interview
It was very quick and it lasted about 15 minutes and it was average questions
I heard back from them after 1 week for the final interview and they asked me after 1 week
Interview questions [1]
Question 1
How do you handle hard situations
Availability
Why do you want to work here
Easy interview. Felt more like a conversation than being grilled on my resume. The manager asked me about my interests in the industry and my thoughts on skincare. I was asked behavioral questions as well.
I applied online. I interviewed at The Body Shop (Reading, England)
Interview
Friendly, chatty, bubbly. Many questions about customer service, products, sales, teamwork, information about the company, previous jobs, and many things like that. The next day I think I received an email from them with a job offer.
Trial shift -shop floor.
Interview questions [1]
Question 1
Customer service
Stress
Availability
Favourite product