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      The Bell Group

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      Technical Support Interview

      24 Jun 2016
      Anonymous interview candidate
      Evanston, IL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at The Bell Group (Evanston, IL) in Jun 2016

      Interview

      Phone interview with all available members of the team I would work on plus coach-- 6 people. As of this writing, I am waiting to hear whether I will interview in person/receive offer. Team members seemed friendly and as interested in telling me about the job and the company as in asking me questions. I was asked to describe specific technical processes as well as how I would handle heavy work days, irate customers, multi-tasking and the corporate culture.

      Interview questions [1]

      Question 1

      None of the usual questions on lists for job interviews. Mostly questions about dealing with frustrating customers on the phone, and questions designed to explore my technical knowledge
      1 Answer

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