I applied online. I interviewed at TextBook Solutions
Interview
interviewed with the store manager and assistant manager. They asked basic questions about my background in customer service and previous work history. they seemed very friendly and relaxed which made the interview much easier for me
Interview questions [1]
Question 1
What determines good customer service?
what super power would you have?
was there a time where you had to go beyond your job description?
I applied online. I interviewed at TextBook Solutions
Interview
I was interviewed over the phone by an assistant manager, it was very comfortable yet professional. I was given the opportunity to ask questions. I was told that they would be in contact with me after interviewing everyone. When they reached back out to me to offer the job they had me submit dates of availability for training. Overall great experience, very organized and well put together.
Interview questions [1]
Question 1
If you could have any superpower what would it be and why?
I applied in-person. The process took 2 days. I interviewed at TextBook Solutions (College Station, TX) in Mar 2016
Interview
I went in and was asked about 5 questions or so by two of the managers. I felt in no way uncomfortable, both ladies were very sweet and allowed me to feel comfortable in the interview setting.
Interview questions [1]
Question 1
What would you do if a customer came in and asked to buy a book but we knew that a different store in town was selling it for a cheaper price?
