I applied online. The process took 2 weeks. I interviewed at Tesco in Nov 2015
Interview
the interview process was quite standard. it was a group interview, there was 4 candidates and two interviewers at my interview. firstly, the interviewer asked everyone to introduce ourselves and why do you apply the job, then asked some questions about the company such as what research did you do about company. At the end, the interviewer required us to sell the product to them.
Interview questions [1]
Question 1
why tesco and why this role
what skills you have that fit this role
I applied online. I interviewed at Tesco (Alfreton, England) in Sept 2024
Interview
It was question based in terms of how would you deal with certain customers, difficult situations and balancing sales and customer service. Also was asked about IOS and Android as well as your phone knowledge.
Interview questions [1]
Question 1
tell me about a time you dealt with a difficult customer?
it wasn't too difficult, a lot of customer-focused questions. customer service, helping customers, and ease of explaining in simple terms. Scenario based questions were also asked, they give the scenario and how you would respond to the customer queries etc.
Interview questions [1]
Question 1
What would you do if you don't know the answer to a customer question?
Initial Standard Interview followed by a second interview in a sales scenario. I had to sell to a manager who was pretending to be a customer. He asked awkward questions about data plans etc. Key point is to be polite and patient.
