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      Tesco

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      Customer Assistant Interview

      25 Jun 2015
      Anonymous employee
      Forfar, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Tesco (Forfar, Scotland) in Jun 2015

      Interview

      I submitted an application through the Tesco Careers website, filling out basic details and a questionnaire that focused on how I would respond in some everyday customer service scenarios. After this, I was contacted approximately five days later by the hiring manager for my local store. A one-on-one interview was scheduled for a few days later. During this interview, I had the opportunity to speak to the hiring manager, the main interviewer and the managers of four different in-store departments. The interview itself was quite informal and most of the managers I spoke to were included simply because they walked past the main interview and I in the corridor. After filling out basic details, I was asked some further customer service questions and presented with a list of currently available job openings at the store - with the interviewer confirming with me that the hours and contract of each opening were suitable. As part of the interview, I had to bring in my right to work documents (my birth certificate, national insurance number, etc) and was informed that - due to delays in the Tesco head office - there would be a three week waiting period. In actual fact, this took closer to four weeks at which time, the hiring manager contacted me to let me know that I had been successful in obtaining a position. My induction was scheduled for one week later.

      Interview questions [2]

      Question 1

      Tell me about a time where you've gone above and beyond to deliver excellent customer service.
      1 Answer

      Question 2

      Tell me about your previous roles and what skills you can bring to this role.
      1 Answer

      Other Customer Assistant interview reviews for Tesco

      Customer Assistant Interview

      3 Jun 2026
      Anonymous employee
      Maidstone, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Maidstone, England)

      Interview

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Interview questions [1]

      Question 1

      Why would you like to work for Tesco?
      Answer question

      Customer Assistant Interview

      27 May 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Interview questions [1]

      Question 1

      A time i dealt with a difficult customer
      Answer question

      Customer Assistant Interview

      20 May 2026
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Glasgow, Scotland)

      Interview

      Easy breezy, answer why you want to work there and they give you scenario questions which are easy to provide narrative on. Just use your initiative and they will hire you

      Interview questions [1]

      Question 1

      If you sell someone something and they are allergic what do you do
      Answer question

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