I applied online. The process took 2 weeks. I interviewed at Tesco (Dudley, England) in Jan 2018
Interview
Nice and friendly, usually a group interview so there’s less pressure and helps to keep you feel at ease. Normally lasts around an hour. I applied for a dot com shopper but was approached after my interview for a customer service position.
Interview questions [1]
Question 1
Tell me a time you faced a challenging customer enquiry.
Easy - just wanted to know if I had any customer service experience. Was offered the job in 2 weeks and started the week after.quick process and nice friendly company
It was a very straight forward interview process. Questions related to personal motivation and past relevant customer service experience. Very professional and friendly, even at different levels of the role.
Very quick, couple of chats with manager and wider team. As long as you are keen to deliver excellent Customer service you will do great!!! Come prepared with questions to ask interviewers. Overall great experience