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      Tesco

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      Customer Service Assistant Interview

      2 Apr 2016
      Anonymous interview candidate
      Liverpool, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tesco (Liverpool, England) in Feb 2016

      Interview

      Had an online assessment that wasn't too bad, then went on to have a group interivew which included team work activities and upselling eachother. I thought that all went really well. Then after being told I was successful in that interivew you then go on to have a face to face interview with 2 people. It was a structred interview and asked lots of usual questions that you would be expecting. I then did not even get a call about the outcome, but considering it was a month or so ago I assume I was unsuccessful.

      Interview questions [1]

      Question 1

      When have you been good at customer service?
      Answer question

      Other Customer Service Assistant interview reviews for Tesco

      Ccustomer Service Assistant Interview

      19 Mar 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco

      Interview

      Kind quick and helpful Asked good questions and everyone was friendly Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well

      Interview questions [1]

      Question 1

      What is your experience for this role
      Answer question

      Customer Service Assistant Interview

      9 Nov 2025
      Anonymous employee
      Thurso, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesco (Thurso, Scotland)

      Interview

      It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.

      Interview questions [1]

      Question 1

      Describe a time you went above and beyond for a customer.
      Answer question

      Customer Service Assistant Interview

      23 Aug 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one

      Interview questions [1]

      Question 1

      Tell me about a time you delivered good customer service, what do you do in your free time for fun
      Answer question

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