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      Telekom Malaysia

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      Customer Service Professional (CSP) Interview

      6 Nov 2025
      Anonymous employee
      Klang

      Other Customer Service Professional (CSP) interview reviews for Telekom Malaysia

      Customer Service Professional (CSP) Interview

      31 Jan 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Telekom Malaysia

      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Telekom Malaysia (Klang) in Feb 2025

      Interview

      The interviewer just asked our experience, qualifications and understanding job scope of CSP. The interviewer also test if we are able to speak in Malay and English fluently. The interviewer also ask if we have a stable wifi connection at home due to might be granted to wfh after few months.

      Interview questions [1]

      Question 1

      Do you have any experience for CS?
      1 Answer

      Interview

      Basic customer service question as introduce yourself and where do you see in five years time ,your strength and weakness and how do you handle customer in different situations and situation question

      Interview questions [1]

      Question 1

      Why did you choose to be csp?
      Answer question