One phone round with recruiter and one behavioral interview. Behavioral round asked situationals and your customer service experience. They gave you example questions to prep for, so as long as you’re ready to answer all, it should be fine.
Interview questions [1]
Question 1
Tell me about a time you dealt with an upset customer?
It was pretty short and they mainly asked about how I handle working on a team with other people. They asked a couple of questions regarding my work experience but they did send me a study guide before my interview of things they might asked which reeally helped.
Interview questions [1]
Question 1
How well do you work on a team with lots of people?
I applied online. The process took 2 weeks. I interviewed at Target (Salisbury, MD) in Jan 2025
Interview
Very nice recruiters, two phone interviews with questions about prior experiences and qualifications. Interviews were with both head of hiring as well as local store section manger. Would have accepted if not for prior arrangements.
Interview questions [1]
Question 1
Tell us a time where you had to deal with a difficult customer