I applied online. The process took 4 weeks. I interviewed at TUI Group (Leeds, England) in Apr 2016
Interview
Telephone Interview
Shop Interview (with presentation & maths test, which was v. easy)
Job Offer
The whole process was pretty quick and easy. The hardest part was wondering what the maths test would be like! (but again very simple, common sense answers) I was given insurance, waterpark, car hire prices and asked questions based on the information given - %, multiplication and division. Calculator was provided
Interview questions [1]
Question 1
In your past employment - explain a time when you made someone feel good?
Tell us about a time you had a difficult situation at work, how did you handle it?
What do you know about the company?
Why won't you leave in 6 months time?
I applied online. The process took 2 weeks. I interviewed at TUI Group in Aug 2025
Interview
Completed an online assessment, followed by a phone interview and an in person interview with a presentation. The presentation task was to talk about one place you’ve been to and somewhere you’d love to go. There wasn’t any other information on the presentation given to me.
Interview questions [1]
Question 1
What customers are your holidays from the presentation aimed towards.
I applied online. The process took 2 months. I interviewed at TUI Group (Bolton, England)
Interview
After a phone interview, I was asked to visit the store for an interview. I was given a math test on conversions rates and simple questions to calculate pricing based on real life scenarios.
Interview questions [1]
Question 1
They initiated a role play scenario and asked how I would greet a customer who walked in.
I applied online. The process took 1 week. I interviewed at TUI Group (Cardiff, Wales) in Dec 2023
Interview
very straight forward and simple. Get set a small mathematics test which is fairly straight forward and then a conversation with store managers. They ask about background, experience and get a feel for your personality