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      TTEC

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      billingual customer service representative Interview

      19 Jun 2024
      Anonymous employee
      Aguascalientes, Aguascalientes

      Other billingual customer service representative interview reviews for TTEC

      Bilingual Customer Service Representative Interview

      9 Mar 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TTEC (Aguascalientes, Aguascalientes) in Jun 2024

      Interview

      Se realizo una entrevista inicial donde se filtro por el nivel de ingles, después se realizo una entrevista personal y un examen para calificar aptitudes, ingles y personalidad. Al final te llaman de nuevo para checar los resultados y ver si eres buen candidato

      Interview questions [1]

      Question 1

      Preguntan cosas básicas de tu experiencia laboral y tu nivel de ingles
      Answer question

      Application

      I applied online. I interviewed at TTEC in Feb 2026

      Interview

      Position required an online customer service skills test, a personality test, a logic/reasoning test, and a college-level Spanish language test. Despite all that, you still have to interact with an AI/automated "recruiter." The assessments took longer than promised, too.

      Interview questions [3]

      Question 1

      Rank these customer service responses from worst to best
      Answer question

      Question 2

      Which of these images are not like the rest?
      Answer question

      Question 3

      What is the purpose of this Spanish-language passage?
      Answer question

      Bilingual Customer Service Representative Interview

      1 Jul 2025
      Anonymous interview candidate
      McAllen, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TTEC (McAllen, TX) in Jun 2025

      Interview

      Online application, assessments, interview and takes a month to get a decision. Overall not that great of a process could have been more open with their communication. Get emails but no real updates.

      Interview questions [1]

      Question 1

      How have you dealt with a difficult customer.
      Answer question