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      TTEC

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      Customer Service Representative Interview

      5 Oct 2021
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 days. I interviewed at TTEC in Oct 2021

      Interview

      After applying for the remote position, I was quite excited that I was invited to take the assessment for the position the same night and then quickly invited to schedule an interview. The interview was in a group setting with a few other people. I found it extremely odd that we weren't required to use our webcams. To begin, the recruiter went over an informational PowerPoint about the company, which included topics such as company values, wage, benefits, etc. Next it informed us which company we would be contracted out to as well as other details on the position. To preface this next part: I specifically marked in my application that I am only looking for a part-time position and that I would need to coordinate with the company to fit the mandatory full time training period around my current obligations. Then the recruiter shared with us that the position was a full time position and that we had no say in what our work schedule would look like. I was pretty shocked and embarrassed that I was sitting in for an interview that I knew I would be declining. What is the point of allowing me to select that I want to apply for a part-time position if they're going to send offers for full-time only? Needless to say, I was disappointed as I genuinely was looking forward to joining the company. I hope in the future their system works better to filter candidates appropriately.

      Interview questions [1]

      Question 1

      Why did you choose to apply to TTEC?
      Answer question
      2

      Other Customer Service Representative interview reviews for TTEC

      Customer Service Representative Interview

      6 May 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at TTEC in May 2026

      Interview

      It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
      1

      Customer Service Representative Interview

      2 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TTEC

      Interview

      I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.

      Customer Service Representative Interview

      13 Feb 2026
      Anonymous interview candidate
      Galveston, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at TTEC (Galveston, TX) in Feb 2026

      Interview

      The "interview" process was odd and incredibly unfair. You don't speak to anyone - it's just you answering their questions and video recording yourself, answering questions on their assessments, all while your camera is turned on and they (and warn you) snap photos of you along the way to ensure you aren't cheating or switching tabs.

      Interview questions [1]

      Question 1

      Why would you be a the best candidate for this position?
      Answer question