I applied online. The process took 4 days. I interviewed at TTEC (Paducah, KY) in Jun 2018
Interview
It was a 2-part interview. First part was with 2 members of Talent Aquisation with basic interview questions. They also gave a scenario of the types of calls that postion takes and ask how you would handle it. They also give you an online assessment. Second part of the interview was a group interview with a Team Lead to go more into the types of calls the position takes and the importance of customer service.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.
I applied online. The process took 1 day. I interviewed at TTEC (Galveston, TX) in Feb 2026
Interview
The "interview" process was odd and incredibly unfair. You don't speak to anyone - it's just you answering their questions and video recording yourself, answering questions on their assessments, all while your camera is turned on and they (and warn you) snap photos of you along the way to ensure you aren't cheating or switching tabs.
Interview questions [1]
Question 1
Why would you be a the best candidate for this position?