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      TTEC

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      AtHome Insurance Customer Service Specialist (Unlicensed) Interview

      8 Jun 2018
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TTEC (New York, NY) in May 2018

      Interview

      It took about 1 week from me filling out an application to be contacted to schedule a phone interview. Then I had to miss the interview so it took about 1 month for me to be rescheduled! Then, it took about 1.5 weeks to get an email regarding an offer call. I am starting 3.5 weeks after my offer call. The interview was conducted online via Zoom and it was a group interview with about 9 other people.

      Interview questions [2]

      Question 1

      Tell me about your customer service experience. How long have you been in customer service?
      Answer question

      Question 2

      Do you know what position your applied for?
      Answer question