I applied online. The process took 1 week. I interviewed at TSA Telco Group (Melbourne) in Jan 2020
Interview
Quick and easy. The person running the interview was friendly. The group was good. All around it went smoothly and it didn't take much time. Only general skills were assessed.
I applied online. I interviewed at TSA Telco Group (Perth, Western Australia)
Interview
Easy to pass, just some basic questions. Prepare and practise, then you will be fine.
I memo questions like future plan, experience, how to deal with frastuated customers, how to work under pressure, etc. The interview could last for 30-40mins.
Interview questions [1]
Question 1
future plan, experience, how to deal with frastuated customers, how to work under pressure, etc.